

Every tax season, thousands of Australians lodge a return that leaves money on the table because a deduction was missed or a record was not kept. A tax return accountant exists to close that gap, turning a guess at tax time into a return that is accurate and complete. The size of your refund comes down to how your income, deductions and offsets are reported, not luck.
This guide walks through what actually shapes your refund, the deductions a skilled tax return accountant checks for, and when it is worth using a registered tax agent instead of lodging yourself. By the end, you will know what to bring to your next appointment and which mistakes to avoid before you lodge.
A refund is not a reward for filling in a form correctly. It is the difference between the tax you have already paid through the year and the tax you actually owe once your return is assessed. Three things drive that number: your assessable income, your deductions, and any tax offsets you are eligible for.
Deductions reduce your taxable income. Offsets reduce the tax payable on that income, and confusing the two is one reason refund estimates go wrong. A taxpayer with strong deductions can still receive a small refund if not enough tax was withheld during the year, while someone with modest deductions can receive a larger one if their withholding was high. If you are a sole trader, business income and expenses add another layer to this same equation, since income needs to be reported correctly before any deduction can help. A tax return accountant works through this sequence properly instead of guessing at the end result.
Most missed refunds come down to deductions that were never claimed, rather than deductions that were disallowed. A tax return accountant typically reviews these categories first.
Uniforms, tools, union fees, and self-education costs connected to your current role can typically be claimed if you paid for them yourself and were not reimbursed. The expense needs a direct link to earning your income; a logbook or receipt keeps that link provable.
If you work from home, you may be able to claim a portion of your electricity, internet, and phone costs. The amount depends on the method used and the records kept during the year, not an estimate applied after the fact.
Interest on investment loans, property management fees, and some repair costs may be deductible against rental income. Capital gains tax also applies when an investment is sold, and the rules around the holding period discount can change the result significantly depending on timing.
Lodging through myTax is free and works well for a simple, salary-only individual tax return for the 2025-26 financial year. Once you add a side income, an investment property, or a business, the rules around apportionment and substantiation get harder to apply correctly without help.
A registered tax agent brings two practical advantages. They typically have a later lodgement deadline than the standard 31 October cut-off, provided you are signed on as a client before then. They can also usually spot a deduction or offset that a self-prepared return would miss, simply because they see hundreds of returns each year across different occupations and income types. Before engaging anyone, it is worth checking they are registered with the Tax Practitioners Board, since this confirms they are legally permitted to charge a fee for tax agent services.
Good record keeping is what turns a possible deduction into an approved one, and it is also the simplest way to stay ATO compliant. The ATO generally requires records to be kept for five years from the date you lodge, and digital copies are accepted provided they are clear and complete. The ATO's guide to deductions you can claim sets out what counts as an acceptable record for most expense types, and building a short tax time checklist from it before you start can save hours later.
A few mistakes show up again and again. Claiming all of an expense that is part private use is one. Estimating a home office claim from memory rather than from logged hours is another. Lodging before all your income has been pre-filled by employers, banks, and investment platforms is a third, and it is one of the more common reasons a return needs to be amended later. If your records are scattered across a year of receipts and bank statements, a tax return accountant from our taxation team can usually untangle that before it becomes a problem at lodgement.
The information in this guide is general in nature and is not personal tax advice. What applies to your refund depends on your income, deductions, and individual circumstances, and a registered tax agent can review your specific situation in detail.
To get your tax return reviewed before you lodge, contact The Calculators and speak with a registered tax agent about your situation.
Written by

The Calculators
CPA & Registered Tax Agents, Darwin NT
The Calculators team provides personalised tax and accounting services across the Northern Territory and beyond, helping businesses stay compliant with the ATO.
Get in touchShare
Our team turns complex rules into plain language every day. Book a free consultation and we'll walk you through your specific situation.